{"id":4809,"date":"2021-12-14T11:44:43","date_gmt":"2021-12-14T10:44:43","guid":{"rendered":"https:\/\/myslife.co\/\/?page_id=4809"},"modified":"2026-09-07T15:37:07","modified_gmt":"2026-09-07T13:37:07","slug":"faq-application-my-s-life","status":"publish","type":"page","link":"https:\/\/www.myslife.co\/en\/faq-application-my-s-life\/","title":{"rendered":"FAQ – Application My S Life"},"content":{"rendered":"
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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FAQ \u2013 Application My S Life<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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Une question sur l\u2019application My S Life ? Retrouvez ici les r\u00e9ponses aux questions les plus fr\u00e9quentes pour utiliser l\u2019application et profiter pleinement de ses fonctionnalit\u00e9s.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Besoin d'aide ?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Feel free to contact us by text message at 07 56 92 98 22 or by email at communaute@myslife.co <\/a>, providing us with the email address you used to register for the app. Our team will be happy to help you Monday through Saturday from 10:00 a.m. to 6:00 p.m.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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V\u00e9rifiez tout d\u2019abord que vous disposez de la derni\u00e8re version de My S Life. Si le probl\u00e8me persiste, contactez notre \u00e9quipe en pr\u00e9cisant le mod\u00e8le de votre t\u00e9l\u00e9phone, sa version et, si possible, en joignant une capture d\u2019\u00e9cran du probl\u00e8me rencontr\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We created the My S Life app to best meet your needs.<\/p>

So, feel free to share any features you would like to see on the app by writing to us at communaute@myslife.co<\/a>.<\/p>

Our team will be happy to help you Monday through Saturday from 10 a.m. to 6 p.m.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Confidentialit\u00e9<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tMon employeur peut-il voir ce que je fais dans My S Life ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Non. Votre utilisation de My S Life est confidentielle. Votre employeur n\u2019a pas acc\u00e8s aux informations individuelles concernant votre sant\u00e9, aux contenus que vous consultez, aux informations renseign\u00e9es dans votre journal sant\u00e9, \u00e0 vos r\u00e9ponses aux questionnaires ou \u00e0 vos \u00e9changes avec les professionnelles de sant\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Non. Votre assureur n\u2019a pas acc\u00e8s \u00e0 vos donn\u00e9es individuelles de sant\u00e9 ni au d\u00e9tail de votre utilisation de My S Life.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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My S Life peut mettre \u00e0 disposition des organisations partenaires des indicateurs anonymis\u00e9s et agr\u00e9g\u00e9s permettant de suivre l\u2019utilisation du dispositif. Ces informations ne permettent pas d\u2019identifier une utilisatrice ni d\u2019acc\u00e9der \u00e0 ses donn\u00e9es individuelles de sant\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Profiles<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vous pouvez personnaliser votre profil en choisissant l\u2019un des avatars propos\u00e9s par My S Life. Vous pouvez ensuite modifier votre avatar depuis votre profil.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Dans les espaces communautaires, les autres utilisatrices voient votre pseudo et votre avatar. Vos informations personnelles et les donn\u00e9es que vous renseignez concernant votre sant\u00e9 ne sont pas visibles par les autres membres.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Notifications<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Vous pouvez autoriser ou d\u00e9sactiver les notifications My S Life depuis les r\u00e9glages de votre t\u00e9l\u00e9phone. Certaines notifications peuvent \u00e9galement \u00eatre param\u00e9tr\u00e9es directement dans l\u2019application.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Contenus<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComment sont s\u00e9lectionn\u00e9s mes contenus ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

My S Life vous propose des contenus en fonction des sujets de sant\u00e9 que vous avez s\u00e9lectionn\u00e9s. Vous pouvez faire \u00e9voluer vos centres d\u2019int\u00e9r\u00eat \u00e0 tout moment afin de personnaliser les contenus qui vous sont propos\u00e9s.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Lors de votre inscription, My S Life vous invite \u00e0 s\u00e9lectionner les sujets de sant\u00e9 qui vous int\u00e9ressent. Ces choix permettent de personnaliser les contenus qui vous sont propos\u00e9s.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tPuis-je modifier les sujets que j\u2019ai choisis ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Oui. Vous pouvez modifier vos choix \u00e0 tout moment depuis votre profil afin de faire \u00e9voluer My S Life avec vos besoins et vos pr\u00e9occupations de sant\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Posts<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhere can I find all my posts?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

You can find all your posts on your profile, which you can access by clicking on the tab at the top left. The menu will open, then click on your name. You are now on your profile, where you can view all your posts, whether they were published in groups or simply on the news feed.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I delete one of my posts? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

All your posts are visible on your profile. At the top right of each of your posts, there are three small dots. By clicking on them, you can delete the post.\u00a0<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I report a post or a user? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

At the top right of the post in question, there are three small dots. Click on them to see a \u201creport\u201d button and another \u201cblock this account\u201d button. You can also write to us directly at communaute@myslife.co.
<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComment publier dans un groupe ? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

S\u00e9lectionnez le groupe dans lequel vous souhaitez \u00e9changer, puis utilisez l\u2019espace pr\u00e9vu pour r\u00e9diger votre publication. Votre pseudo et votre avatar sont affich\u00e9s avec votre publication.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tComment commenter une publication ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Ouvrez la publication concern\u00e9e puis utilisez l\u2019espace de commentaire pour participer \u00e0 la discussion. Votre commentaire appara\u00eet sous votre pseudo et votre avatar.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tQuel nom appara\u00eet lorsque je publie ou commente ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Dans My S Life, vous \u00e9changez sous votre pseudo. Votre nom et votre pr\u00e9nom ne sont pas affich\u00e9s aux autres utilisatrices dans les groupes et les commentaires.<\/span><\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Groupes et communaut\u00e9s<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat are groups for ?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Les groupes My S Life sont des espaces d\u2019\u00e9change d\u00e9di\u00e9s \u00e0 diff\u00e9rentes th\u00e9matiques de sant\u00e9. Ils vous permettent de partager votre exp\u00e9rience, poser vos questions et \u00e9changer avec d\u2019autres utilisatrices dans un cadre s\u00e9curis\u00e9 et mod\u00e9r\u00e9.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I join a group ? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Depuis l\u2019espace Communaut\u00e9, vous pouvez d\u00e9couvrir les groupes disponibles et rejoindre ceux qui correspondent aux sujets qui vous int\u00e9ressent.
<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Apple_Store\"\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\"Google_Play_2016_logo\"\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t
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My S Life<\/span> is not a medical device and does not replace consultation with a healthcare professional.<\/span><\/p>

In case of emergency, call 15.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Mentions l\u00e9gales <\/b><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Politique de confidentialit\u00e9\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Conditions g\u00e9n\u00e9rales de vente\u00a0<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Charte d’utilisation de My S Life<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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My S Life <\/b><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nous conna\u00eetre<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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My S Life Application<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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My S Life Academy<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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Service client<\/b><\/h6>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Nous contacter\u00a0<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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FAQ de l’application<\/a><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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Ils parlent de nous<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

FAQ \u2013 Application My S Life Une question sur l\u2019application My S Life ? Retrouvez ici les r\u00e9ponses aux questions les plus fr\u00e9quentes pour utiliser l\u2019application et profiter pleinement de ses fonctionnalit\u00e9s. Besoin d’aide ? Vers qui me tourner si je ne comprends pas l’appli ? N\u2019h\u00e9sitez pas \u00e0 nous contacter […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"_acf_changed":false,"footnotes":"","_members_access_role":[],"_members_access_error":""},"class_list":["post-4809","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nFAQ - Application My S Life - My S Life<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.myslife.co\/en\/faq-application-my-s-life\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Application My S Life - My S Life\" \/>\n<meta property=\"og:description\" content=\"FAQ \u2013 Application My S Life Une question sur l\u2019application My S Life ? Retrouvez ici les r\u00e9ponses aux questions les plus fr\u00e9quentes pour utiliser l\u2019application et profiter pleinement de ses fonctionnalit\u00e9s. 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